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Shipping options and prices

A variety of shipping methods are available to suit your requirements. The options available to you, and their exact cost, will be displayed when you place your order on-line.

Customers in Canada
Customers in Europe
Customers in the UK
Customers in the US
Customers in the rest of the world

Please note

  • the delivery times stated below are guidelines based on delivery to major cities and towns
  • for deliveries outside the UK the delivery times are subject to customs clearance
  • a signature is required on delivery for all orders.

Customers in Canada

Option Sent via Delivery time Cost (US$)
Ground service USPS 1-5 working days 12% of order cost, minimum of $15
(maximum of $100 for member organisations)
2 day service USPS 2 working days 35% of order cost, minimum of $35
(maximum of $200 for member organisations)
Next day service USPS Next day, if order placed before 14h EST 50% of order cost, minimum of $60
(maximum of $300 for member organisations)

Customers in Europe

Option Sent via Delivery time Cost
Europe airmail Royal Mail airmail 5-10 working days 10% of order cost, minimum of £6.50/€9.90
(maximum of £100/€152.50 for member organisations)
Europe courier Courier 1-3 working days 15% of order cost, minimum of £30/€45.75 (maximum of £200/€305 for member organisations)
VAT is charged on some shipping costs. More about VAT

Customers in the UK

Option Sent via Delivery time Cost
UK standard Royal Mail first class recorded 1-3 working days 5% of order cost, minimum of £3/€5
(maximum of £50/€76 for member organisations)
UK express Courier Next day before 12h GMT, if your order is placed before 12h GMT.  10% of order cost, minimum of £10/€15
(maximum of £100/€152.50 for member organisations)
Collect Customers may select this option if they wish to collect their order in person from the ecch office at Cranfield University, UK £3/€5 (handling fee)
VAT is charged on some shipping costs. More about VAT

Customers in the US

Option Sent via Delivery time Cost (US$)
Ground service USPS 1-5 working days 7% of order cost, minimum of $7
(maximum of $75 for member organisations)
2 day service USPS 2 working days 18% of order cost, minimum of $10.50
(maximum of $150 for member organisations)
Next day service USPS Next day, if order placed before 14h EST 23% of order cost, minimum of $18
(maximum of $300 for member organisations)

Customers in the rest of the world

Option Sent via Delivery time Cost
Rest of the world airmail Royal Mail airmail 5-10 working days 15% of order cost, minimum of £6.50/€9.90
(maximum of £150/€230 for member organisations)
Rest of the world courier Courier 1-5 working days 20% of order cost, minimum of £30/€45.75
(maximum of £250/€380 for member organisations)
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Need help with ordering?

Customer Support
 
If you have any questions about the ordering process, or an order you have already placed, please contact our friendly Customer Service Team:

UK office

t +44 (0)1234 750903
e ecch@ecch.com

US office

t +1 781 239 5884
e ecchusa@ecch.com
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ecch is a non-profit-making company, registered in England No 1129396 and entered in the Register of Charities No 267516.