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Title: CARREFOUR KOREA: NOT READY FOR KIMCHI
Reference: 306-506-1
Product type: Case
Author(s): Som, A; Sung, Y
Publisher: ESSEC Business School
Settings: Korea; Retail; Second-largest retail giant; 2006
Topics: Upscale retail industry; Specifications; Localisation; Middle-class; Discount retail stores; Point-card system; Local adaptation; Failure; Korea; Growth; Entry; Mass consumption; Pre-occupation of sites
Publication year: 2006
Version date: 1 Aug 2007
Length: 17 pages
Data source: Published sources
Status: Active

Abstract:

In the Spring of 2006, Carrefour Korea stands at a crossroads of making a critical business decision, whether to withdraw or to continue, after its 10-year-operation in the Korean retail market. Since launching the first outlet in Korea in 1996, Carrefour Korea had continually recorded annual net gains and growth in sales. With accumulated investment of over 15 billion euros over the last 10 years, Carrefour's foreign direct investment (FDI) was the single largest in the Korean market. However, the results of Carrefour Korea's performance fell short of expectations that the French headquarters had decided. This case analyses Carrefour Korea's failure by observing: (1) the market condition of Korean discount retail industry; (2) the market economies of local competitors; (3) the process of Carrefour Korea's localisation; and finally (4) the business strategies of each competitor in this near-saturated market.


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