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Title: BODY SHOP INTERNATIONAL **prize winner**
Reference: 9-392-032
Product type: Case
Author(s): Bartlett, C; Elderkin, K; McQuade, K
Publisher: Harvard Business Publishing
Settings: United Kingdom; Retailing; Mid-size, 2,000 employees, $100 million revenues; 1991
Topics: Business policy; Consumer goods; Corporate culture; Corporate responsibility; Entrepreneurial management; International business; Retailing
Publication year: 1991
Version date: 13 July 1995
Length: 19 pages
Data source: Published sources
Status: Active

Abstract:

Describes the start-up and rapid growth of a company whose founder holds strong, non-traditional beliefs about the role of the corporation and its responsibility to society. After profiling Anita Roddick as a person, the case describes the anti-mainstream approach she took to building her highly successful business (no advertising, simple packaging, non-traditional R&D). After elaborating on the strong values she has imposed on the business, concludes by highlighting questions of the business' transferability to the United States and its survivability as Anita steps back.

 
Prizes won:
 ecch best selling case 2008, 2007, 2006, 2005, 2002
 Harvard Business School Premier Case Collection - General Management

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