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placing an order
Requirements
On-line
E-mail, fax or post
Enquiries


Requirements

Please follow your organisation's ordering procedures. This will avoid unnecessary delays in processing your order. If you are ordering for teaching purposes, we require both the name of the instructor and the title of the course. Orders must be placed in writing but, for your convenience, ecch offers a variety of options:


On-line

This is the most straightforward way to place an order, through 'case search'. You need to be registered for case search and logged in. The correct delivery options for your organisation and customer status will be displayed for each item you order. The cost of your order will be automatically calculated and you can select a shipping option. You will then be able to track your order.

Please click to download a pdf of the ecch guide to case search and order at ecch.com.
 

E-mail, fax or post

If you choose to place your order by e-mail, fax or post please include the titles and reference numbers of the case studies, and how many copies you require. Please also give a contact name and telephone number in case our staff need to contact you about the order.

ecch UK Registered Office:
Cranfield University, Wharley End
Beds MK43 0JR, UK
t +44 (0)1234 750903
f +44 (0)1234 751125
e ecch@ecch.com

ecch USA Registered Office:
Babson College, Babson Park
Wellesley MA 02457, USA
t +1 781 239 5884
f +1 781 239 5885
e ecchusa@ecch.com


Enquiries


Should you have any enquiries about your order please contact the ecch Customer Support Team.

ecch Cranfield
t +44 (0)1234 750903
e ecch@ecch.com

ecch Babson
t +1 781 239 5884
e ecchusa@ecch.com