What are the benefits of registering?
What is the difference between being registered for case search and being an ecch member?
Is registration free?
Who is eligible to register?
How do I register?
What happens when my registration is submitted?
Why do I have to prove my position?
How do I prove my position?
Can I share my login details with a colleague?
I am replacing a colleague, can I use their login details?
How do I update my details?
I have forgotten my password, what should I do?
How can I change my password?
What are the benefits of registering?
When registered and logged in, you can:
- view inspection copies on-line (if eligible)
- use my profile features
- order on-line
- bookmark items using my favourites
What is the difference between being registered for case search and being an ecch member?
Through case search everyone can explore our on-line database of the material we distribute without registering or being from a member organisation. All users, whether from a member or non-member organisation, must register on an individual basis to view on-line inspection copies and place orders on-line. Access to on-line inspection copies is granted to eligible users only.
For a modest annual fee, your organisation can become a member of ecch giving your faculty and staff many privileges and conveniences over and above straightforward registration for case search. Click to find out whether your organisation is already a member.
Is registration free?
Yes, registering for case search is free of charge.
Who is eligible to register?
Everyone is eligible to register. Once registered different access privileges will be applied depending on the type of organisation you are from and the position you hold there (eg member of faculty, administrator, student etc).
How do I register?
Go to www.ecch.com/myprofile and complete your details in the registration section. It is important to provide accurate information to help us process your registration quickly.
What happens when my registration is submitted?
We check each registration within one working day to confirm that the details given are correct. If any additional information is required we will contact you. Once your registration has been checked and approved we will contact you to confirm the access privileges that you are entitled to.
Please note that although you can place orders on-line immediately after submitting your registration, we must confirm your position before they can be processed. If any details provided during registration are incorrect or incomplete we will contact you and your orders will be placed on hold until we receive the requested information.
Why do I have to prove my position?
We distribute teaching materials on behalf of many different organisations and we have are required to ensure that only eligible individuals receive access to on-line inspection copies and can order certain items eg teaching notes. The information provided on your registration about the position you hold (member of faculty, administrator, corporate trainer, student etc) must be verified before the correct on-line access rights can be assigned. If we are unable to verify the information we will contact you to request confirmation of your position. Please note that any orders you have placed will be put on hold until the requested information is received.
How do I prove my position?
Proof of position can be:
- a link to an official page on your organisation's website that confirms your name, e-mail address and position
- a fax on your organisation's headed paper confirming your position (f +1 781 239 5885 for customers in North America, f +44 (0)1234 751125 for all other customers)
Can I share my login details with a colleague?
No, login details must not be shared as all users must register on an individual basis. If you share your login details you are in breach of the license agreement that you agreed to during registration. If you are found to be sharing login details, your access to case search will be withdrawn immediately.
I am replacing a colleague, can I use their login details?
No, to ensure that you are given the correct access privileges you must register for case search using your details. It would also be useful if you could inform us of any colleagues that have left so that we can remove them from our mailing list.
How do I update my details?
Go to www.ecch.com/myprofile and login. Click on the my details link, edit and submit your new details. Should you move organisation, please contact us as this information can only be changed by a member of ecch staff.
I have forgotten my password, what should I do?
Go to www.ecch.com/myprofile and click on the forgotten password button. Enter the e-mail address you use to login and click send. Your password will be sent automatically to your login e-mail address.
How can I change my password?
Go to www.ecch.com/myprofile and login using your existing password. Click on the my details link and edit your password. Be sure to save your changes by clicking submit at the bottom of the screen.
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