ecch - the case for learning



	ecch what is ecch? ecch services Introduction List of ecch services New customers For educational faculty For educational admin staff For developing world For corporate trainers For corporate researchers For students ecch locations Introduction Cranfield office Babson office staff Introduction Cranfield office Babson office Job opportunities membership Introduction About ecch membership Application form Privileges governance Introduction Cranfield office Babson office history director's blog

Cranfield office

ecch UK Registered Office:
Cranfield University, Wharley End
Beds MK43 0JR, UK
t +44 (0)1234 750903
f +44 (0)1234 751125
e ecch@ecch.com

ecch staff are always pleased to hear from you.

Departments:

Customer Support
Events
Media Group
Case Publishing
Clerical and Print Room
IT and Systems

	Richard McCracken Director t +44 (0)1234 756400 e r.mccracken@ecch.com
	Vicky Lester Deputy Director t +44 (0)1234 756405 e v.lester@ecch.com
	Catherine Tobin Membership and Customer Relations Manager t +44 (0)1234 756401 e c.tobin@ecch.com
	Hayley Goldsmith Global Development Manager t +44 (0)1234 756411 e h.goldsmith@ecch.com
	Hazel Goodson Project Officer and PA to Director t +44 (0)1234 756418 e h.goodson@ecch.com
	Nicola Howes Office Manager t +44 (0)1234 756407 e n.howes@ecch.com

Customer Support Team

Lucy Baldwin
Customer Support Manager
t +44 (0)1234 756420
e la.baldwin@ecch.com

Customer Support Officers

	Elizabeth Galvin t +44 (0)1234 756425 e e.galvin@ecch.com
	Cara Hamer t +44 (0)1234 756414 e c.hamer@ecch.com
	Hannah Mills t +44 (0)1234 756419 e h.mills@ecch.com
	Marie Taylor t +44 (0)1234 756404 e m.taylor@ecch.com
	Lucy Goodridge Finance Administrator t +44 (0)1234 756415 e lm.goodridge@ecch.com

Events Team

Kate Cook
Events Manager
t +44 (0)1234 756409
e k.cook@ecch.com

Event Co-ordinators

	Gemma Bluck t +44 (0)1234 756423 e g.bluck@ecch.com
	Mikaila Pooley t +44 (0)1234 756403 e m.pooley@ecch.com

Media Group

	Antoinette Mills Website Development Manager t +44 (0)1234 756416 e a.mills@ecch.com
	Helen Riddiough Editor of ECCHO and Publications Manager t +44 (0)1234 756402 e h.riddiough@ecch.com
	Claire Long Publishing Co-ordinator t +44 (0)1234 756417 e c.long@ecch.com

Case Publishing Team

Fran Baylis
Case Publishing Manager
t +44 (0)1234 756412
e f.baylis@ecch.com

Case Publishing Assistants

	Angie Ager t +44 (0)1234 756427 e a.ager@ecch.com
	Mel Briggs t +44 (0)1234 756408 e m.briggs@ecch.com
	Alison Spoor t +44 (0)1234 756429 e a.spoor@ecch.com
	Gemma Dougan t +44 (0)1234 756422 e g.dougan@ecch.com
	Stephanie Trainer Case Publishing Clerical Assistant t +44 (0)1234 756428 e s.trainer@ecch.com

Clerical and Print Room Team

	Sam Koch Clerical/Print Room Co-ordinator t +44 (0)1234 756426 e s.koch@ecch.com
	Sharon Bell Clerical/Print Room Assistant t +44 (0)1234 756413 e s.bell@ecch.com

IT and Systems

	Paul Bicknell IT Manager t +44 (0)1234 756433 e p.bicknell@ecch.com
	Mark Baker Senior System Developer t +44 (0)1234 756432 e m.baker@ecch.com
	Jon Venables IT Support and System Developer t +44 (0)1234 756431 e j.venables@ecch.com

Babson staff